At Western Colorado Hearing & Balance, it’s our goal and focus to provide the best patient experience possible. It’s important to us to receive feedback from our patients. This is what our patients are saying:

Polly V.-
“Thanks once again for getting back to me so fast!  You and your office family have always been so prompt and helpful.  I felt like such a pest when I was having trouble with the 1st hearing aids that didn’t work with my phone.  I never felt like YOU ALL thought that I was pestering you; you kept working with me through the change to a different type of aid – that fits my needs.  Whenever I call, you come to my rescue – like today when you gave a simple suggestion to just change the cord for my charger to my remote or even coming to my house for a silly battery problem on my part!!  The Starkey hearing aids are at least a step above my previous ones and I am so glad that you recommended them.  Thanks so much for making me feel part of your family.  I just wish you could clone yourself so you could be full time in Gunnison, Montrose and Grand Junction!”

Bill H.-
“I was pleasantly surprised when I met Dr. Bebee and her very capable and pleasant staff. They have been very helpful and were there to assist me during every step of the way. It was a time for me to upgrade my 5 year old hearing aids and the process has been a wonderful experience. I cant believe what a difference the newer technology makes.”

Brenda H. – 
“It is so nice to have a person like Dr. Jennifer Bebee to help me to hear better. She is kind and caring every time I see her. She always takes lots of time with me. I never feel rushed, also has checked around to find aids I could afford. Her staff are the same way.”